Refund policy

7. Shipping and Delivery

We work with third-party suppliers and fulfillment partners to process and ship orders.

Because products may be shipped from different locations, orders containing multiple products may arrive in separate packages and at different times.

Estimated shipping times are provided for convenience and are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by:

  • Supplier processing times
  • Carrier delays
  • Weather
  • Customs processing
  • Holidays
  • Incorrect addresses
  • High shipping volumes
  • Government restrictions
  • Events outside our reasonable control

Once an order has been shipped, tracking information may be provided when available.